Privacy Policy

1. Overview

This Privacy Policy applies to kainatshakir.com and the enquiries, services, content, and communications offered through it. References to “Kainat Shakir”, “we”, “us”, or “our” mean the operator of this website and the relevant service provider identified in your proposal, booking, invoice, or agreement.

We aim to handle personal data fairly, transparently, and securely. This policy is written with the UAE’s applicable data-protection framework in mind, including Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data, where it applies.

2. Information we may collect

Information you provide

• Name, email address, telephone or WhatsApp number.
• Your selected enquiry type, message, goals, budget, timeline, and preferences.
• Property requirements, learning interests, business needs, or collaboration details.
• Information included in forms, emails, calls, meetings, surveys, or documents you send.
• Payment and transaction information processed by an authorised payment provider, where relevant.

Information collected automatically

• IP address, browser type, device information, operating system, and approximate location.
• Pages viewed, links clicked, referring source, visit time, and website performance information.
• Cookie or similar technology identifiers where such tools are enabled.

Please do not send sensitive personal information unless it is necessary and specifically requested.

3. How we use information

We may use personal data to:

• Respond to enquiries and recommend a relevant next step.
• Provide consulting, property, training, content, or collaboration services.
• Prepare proposals, arrange meetings, manage bookings, and communicate about your request.
• Operate, secure, analyse, and improve the website and customer experience.
• Maintain business, accounting, legal, and service records.
• Send requested information or marketing communications where permitted and with the required choice or consent.
• Prevent misuse, fraud, security incidents, or unlawful activity.
• Meet legal, regulatory, contractual, and professional obligations.

Depending on the circumstances, processing may be based on consent, steps requested before entering a contract, performance of a contract, compliance with law, protection of legitimate interests, or another lawful basis available under applicable law.

4. Cookies and analytics

The website may use essential cookies required for security, forms, sessions, and core functionality. If analytics, advertising, embedded media, or preference tools are enabled, they may use additional cookies or similar technologies.

Where required, you can accept, reject, or manage non-essential cookies through the website’s consent controls. You can also adjust browser settings, although blocking essential technologies may affect website functionality.

5. Sharing personal data

We do not sell personal data. Information may be shared only when reasonably necessary with:

• Website hosting, email, cloud storage, CRM, form, analytics, communications, and security providers.
• Professional advisers such as accountants, auditors, insurers, or legal advisers.
• Property developers, brokers, training partners, production partners, or other service participants when needed for your request and appropriately disclosed.
• Payment providers and financial institutions for authorised transactions.
• Government, regulatory, court, or law-enforcement bodies where required by law or a valid process.
• A successor or purchaser in connection with a genuine business restructuring, subject to appropriate safeguards.

International transfers

Some service providers may process information outside the UAE. Where applicable, we take reasonable steps to use providers and safeguards intended to protect transferred data in line with applicable requirements.

6. Your privacy rights

Subject to applicable law and its exceptions, you may have the right to:

• Ask whether your personal data is being processed and request information about that processing.
• Request access to or a copy of your personal data.
• Correct inaccurate or incomplete information.
• Request deletion, restriction, or cessation of certain processing.
• Withdraw consent where processing depends on consent.
• Request transfer of data where the legal requirements apply.
• Object to or opt out of direct marketing.
• Raise a concern with the relevant UAE data-protection authority.

To make a request, email hello@kainatshakir.com. We may need to verify your identity before acting on it.

7. Security and retention

We use reasonable administrative, technical, and organisational measures designed to protect personal data. No online system is completely secure, so absolute security cannot be guaranteed.

Personal data is retained only for as long as reasonably needed for the purposes described here, including service delivery, enquiry follow-up, record keeping, dispute handling, security, and legal obligations. Retention periods vary by the type of information and relationship.

8. Children’s privacy

This website is not directed to children. We do not knowingly collect personal data from a child without the involvement or permission required by applicable law. A parent or guardian who believes a child has submitted information may contact us to request review or deletion.

9. Third-party websites and platforms

The website may link to property portals, social networks, payment services, embedded media, or other third-party websites. Their privacy practices are controlled by their own policies, and we are not responsible for them.

10. Policy changes

We may update this policy when the website, services, providers, or legal requirements change. The revised version will be posted here with a new “Last updated” date.

11. Contact us

For privacy questions or requests, contact:

This website policy is general information and should be reviewed by a UAE-qualified legal professional for the precise business entity, tools, licences, and processing activities in use.